Case studies
The work.
Six case studies. Five from my current role leading career and alumni programs at a national tech workforce nonprofit, one from my years in education technology design. Each follows the same shape so you can skim across them.
- 01
Teaching a non-technical team to use AI every day
A training program that took five Career Specialists from "I've tried ChatGPT once" to daily, confident, rule-bound use.
- 02
Scoring with guardrails
An AI-assisted admissions scoring workflow with a human at every decision, co-built with the organization's technology lead.
- 03
Replacing a core platform without losing the team
Requirements, vendor evaluation, training, and a phased rollout for a career platform used by every participant and alumnus.
- 04
From one workshop to a documentation habit
How a training log I started for my own sessions became something the team and partners used without being asked.
- 05
Making outcomes traceable
A verification workflow, a data-integrity push, and a reporting cadence so leadership could trust the numbers.
- 06
Train the Trainer: a playbook for workforce instructors
On-the-ground research with workforce trainers, turned into a learner journey and a playbook they could run without us.
Smithsonian Affiliations
Led the full design process for a digital learning hub, from exploratory research through learning and content strategy to final designs across three pathways.
McGraw Hill
Modeled human-centered design alongside five specialized design teams over four months, then ran five design sprints across three months to shape a next-generation ELA program.
Savvas
Embedded advisor to the UX design and consulting teams, establishing the practice and assessment experience for a student-facing product.